Player Experience
Giropay is a staple in online casinos catering to German audiences who are greatly accustomed to using it. Provided you have funds in your bank account, the deposits are instantly deducted from your savings or regular bank account and are almost immediately visible in your casino balance.
Each transaction is confirmed with either your username and password, a functionality that has been added once Giropay became a part of the paydirekt Gmbh, or via TAN number, so you are certain that you are the only one using the funds. Casinos don’t usually charge fees for Giropay transactions, but the bank processing the funds might.
Ultimately, the fact that you don’t have to open an online account to use Giropay and that you don’t have to disclose sensitive data to operators make this payment method a fan favourite in the German speaking market.
Transaction Limits
Deposits |
Up to EUR 10,000 |
Withdrawals |
N/A |
Customer Support
Giropay customer support is available Monday to Friday from 8:00 a.m. to 10:00 p.m. The agents are available from 10:00 a.m. to 6:00 p.m. on Saturdays, Sundays, and holidays. You can contact the agents by dialling +49 (0) 69 24 75 38 22 22 or by sending an email to service@giropay.de.
Security
Giropay is subject to German financial and data protection regulations, guaranteeing that sensitive personal data is exchanged exclusively between users and their banks. Advanced security measures like TAN ensure only the owner of a bank account can access the funds there and send them via Giropay.
Licenses
Giropay is a payment institution operated by paydirekt GmbH, with all necessary licenses from the German banking industry.
Is Giropay widely accepted at online casinos?
Primarily in Germany and Austria, Giropay is becoming increasingly popular at numerous online casinos.
Do players need a separate Giropay account for casino deposits?
No, you can use your existing bank account if your bank collaborates with Giropay.
How quickly are Giropay transactions processed?
Giropay deposits are processed instantly and incur no additional costs for online casino players.
Are there deposit limits when using Giropay?
The maximum transaction limit set by Giropay is 200 EUR, but the specific limits can depend on the casino.