Player Experience
With M-PESA, African casino players are now able to transfer cash into electronic money and deposit it into online casinos accounts safely and swiftly. Each deposit is authorised by entering a PIN number, so there’s no concern about fraud.
With more than 50 million people across Africa without a traditional bank account, M-PESA is a perfect alternative, especially due to the widespread mobile service.
Depositing money into a casino using M-PESA is a process of sending an international payment. Here’s how it works in Kenya, for example:
Users dial *840# and accept the Terms and Conditions first. Then, they select sending money abroad and follow the prompts to wire the funds to a casino. These prompts may include inputting a mobile phone number and other details.
The whole process is quite seamless and not much different than any other M-PESA transaction, which brings the necessary familiarity for the users.
Transaction Limits
Deposits |
Kshs 1 |
Withdrawals |
Kshs 200 |
Customer Support
The customer support service depends on your location. For example, at Safaricom in Kenya, you can call 100 (Free) or +254 722 002100 (chargeable) to contact support or send an email to customercare@safaricom.co.ke
Security
Each transaction is confirmed using a PIN, ensuring the payment’s security. Also, there are additional security measures in certain countries. For example, when sending money to South Africa, the sender must input a secret word, and the recipient must have that secret word at the collection point to receive the funds.
Licenses
Safaricom operates under a special license from the Central Bank of Kenya.
Is M-PESA a secure method for online casino deposits?
Yes, M-PESA employs a PIN-based authentication system and sends a confirmation SMS for each transaction, ensuring secure money transfers.
Can I withdraw casino winnings back to my M-PESA account?
The technical possibilities are certainly there. However, it depends on the casino’s policies. Some online casinos allow withdrawals to M-PESA, while others may not.
Are there any fees for using M-PESA for casino transactions?
M-PESA generally charges fees for transactions, but these can vary. Check with your casino and M-PESA agent for specifics.
How quickly are funds transferred via M-PESA?
Transfers are instant. Both parties receive an SMS confirmation, and the recipient gets the electronic money in real time.